Privacy Policy

Last updated: 09/4/2025

This Privacy Policy describes how Sip Happens of NC, LLC (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from siphappensnc.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number

  • Account information including your username, password, security questions

  • Shopping information including the items you view, put in your cart or add to your wishlist

  • Customer support information including the information you choose to include in communications with us

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as SquareSpace

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

  • Providing Products and Services – to fulfill orders, process payments, arrange shipping, handle returns, and provide customer service

  • Marketing and Advertising – to promote our Services, send offers, or tailor content to your interests

  • Security and Fraud Prevention – to detect, prevent, and respond to illegal activity and protect our users

  • Communicating with You – to provide updates, respond to inquiries, and improve our Services

We do not share your personal information (SMS or otherwise) with third-party services.
SMS consent and phone numbers are not shared with any third parties or affiliates for marketing purposes.

Cookies

We use Cookies to power and improve our Site and Services. For details about SquareSpace’s use of Cookies, see SquareSpace’s Cookie Policy. You may disable cookies through your browser settings, but this may affect your experience on our site.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and third parties who perform services on our behalf

  • Business and marketing partners, such as SquareSpace

  • Our affiliates or members of our corporate group

  • Legal authorities, where required by law

We do not sell or share sensitive personal information or use it to infer characteristics about you.

User Generated Content

Any public content you submit (e.g., product reviews) is accessible by others. We are not responsible for the privacy or security of this content.

Third Party Websites and Links

Our Site may link to other websites not owned or operated by us. Please review their privacy policies. We are not responsible for their practices.

Children’s Data

We do not knowingly collect personal information from children. If you believe your child has provided information, please contact us.

Security and Retention

We take steps to protect your data, but no system is 100% secure. We retain your information as needed to fulfill orders, comply with legal obligations, and improve our services.

Data Protection Measures

We do not transfer or disclose customer data to any external organizations under any circumstances. We have implemented strict access controls and monitoring to prevent unauthorized sharing or access to user data.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access / Know

  • Delete

  • Correct

  • Portability

  • Restrict Processing

  • Withdraw Consent

  • Manage communication preferences

To exercise any of these rights, contact us at the address below. We do not discriminate based on your exercise of privacy rights.

Complaints

If you have concerns about how we process your information, please contact us. You may also have the right to file a complaint with a data protection authority.

International Users

We may process your information in countries outside your own, including the U.S., and rely on legal mechanisms such as Standard Contractual Clauses for cross-border data transfers.

Data Sharing Policy

  • Customer Privacy: We do not share customer data with third parties for promotional or marketing purposes.

  • Mobile Consent: Mobile phone numbers, opt-in status, and consent are never shared with any third party, for any reason. Any information sharing referenced elsewhere in this policy excludes mobile opt-in data.

  • Your consumer data will not be transferred to any external organizations under any circumstances, not only for promotional or marketing purposes.

Messaging Terms and Conditions

By providing your phone number and opting in to receive text messages from Sip Happens of NC, LLC, you consent to receive SMS messages related to customer care from (919) 763-3896. Consent to receive text messages is not a condition of purchase.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Types of SMS you may receive are:

    • Answers to customer questions

    • Conversational messaging

    • Scheduling or confirming appointments

  • Text HELP for help or STOP to unsubscribe.

  • To opt out of future SMS communications, text STOP or UNSUBSCRIBE at any time.

  • If you have any questions or concerns about this policy or your data, please contact us at info@siphappensnc.com or (919) 763-3896.

  • We do not share mobile opt-in data with any third party.

Terms and Conditions

Additional terms and conditions can be found at https://www.siphappensnc.com/terms-conditions

Contact Information

If you have any questions or concerns about this policy or your data, please contact us at info@siphappensnc.com or call 919-763-3896.


📧 info@siphappensnc.com
📬 501 West Williams Street, Suite 2234, Apex, NC 27502, United States